1. Introduction
Welcome to Capitec Host ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and hosting services (the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect personal information such as your name, email address, phone number, billing details, and account credentials. We also collect technical data such as IP addresses, browser type, device information, and usage logs.
3. How We Use Your Information
Your information is used to provide and manage our Services, process payments, communicate with you, improve our platform, prevent fraud, and comply with legal obligations.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
5. Data Sharing and Disclosure
We do not sell your personal data. However, we may share your information with trusted third-party providers (such as payment processors, domain registrars, and analytics services) as necessary to operate our Services or comply with legal requirements.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.
7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.
8. Your Rights
You have the right to access, update, or delete your personal data. You may also object to certain data processing activities or request data portability, subject to applicable laws.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
10. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction. By using our Services, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our Services constitutes acceptance of the updated policy.
13. Contact Information
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us through our official support channels.